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Frequently Asked Questions

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Find the answers to your questions

Have a flick through our frequently asked questions to see if your question has already been answered. If you're still wondering or searching for an answer, feel free to contact us here.

General Questions

We know how hard it is to find the right tradie for a job—there are so many of them out there, but none of them are quite what you need. That's why we created Tradie Buzz: a platform that connects customers with the tradesmen they need, making it easier than ever to find someone who can help you get your project done.
Click here. If you need to get in touch for business reasons, feel free to email [email protected].
Unfortunately not. We are completely online.

Pricing Questions

Tradie Buzz is less than the cost of a six pack per month and incredibly user friendly. If you're a customer, you can join for free. No hidden extras!
Absolutely not. We understand the industry climate and how times can be tough. You simply pay a month at a time. You can choose to auto-renew or just allow it to roll over.
The power is in your hands.
Check the billing section in your account dashboard. It seems you might have enabled auto-renew for the monthly subscription.

Tradie Questions

100% yes. We require all tradespeople be fully licensed and registered. We do bi-annual audits of all our tradespeople and remove any accounts that are no longer up to date with their licensing.
Once you have an account set up with us, we will send you job suggestions based on your location and occupation. From there it is 100% up to you to contact and organise payments yourself.
Easy! In your account dashboard, simply toggle the status to "Booked Out" and your profile will indicate you are booked out until it is changed.
To update your business profile, head to your business dashboard and click edit in Account Information.
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Feel free to reach out to us in regards to any questions, or if you're in need of support. Get in touch using any of the buttons below and we will put you in touch with one of our friendly staff to find a best solution as quick as possible.
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Customer Support

Have some questions about starting a new profile, posting a job or requesting quotes? Click the link below and email our customer support team
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Having troubles with your account, business profile or accessing quotes? Click the link below and reach out to our tech support.
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